No Collection, No Commission Debt Recovery Services

$110 million+

Debts recovered

More than $110 million in recovered debts for businesses across Australia.

300+

Australian Businesses

Trusted by 300+ Australian businesses with a strong repeat client base.

100 years+

Recovery experience

Over 100 years of combined commercial recovery experience

Integrated Recovery Services is an Australian-owned mercantile and debt collection agency operating since 2009. We provide no collection, no commission debt recovery services across all Australian states. Our dedicated team of specialists ensures prompt, professional recovery of overdue payments while maintaining positive client relationships. As a trusted and professional debt recovery agency, we collect your funds quickly and efficiently, so you can get back to business.

Comprehensive Recovery to Management

Together with Quality Accreditation, we ensure stringent compliance control, professional standards, innovation and unwavering customer service. We control all parameters of dealing with debt, from the location of a debtor, receivables management, issuing demand letters, making telephone demands, to serving the debtor with legal documents that can be issued by our legal team. With over 15 years of experience in the industry, you can trust us with your bad debt problems, no matter the complexity of your case.

Our Difference

Our efficient and professional team can help you recover unpaid debt without damaging business relationships.

High success rates

Our consistent professionalism and experience in negotiating results success debts claimed.

Australian Compliance

Compliance with ACCC / ACL, we have years of experience navigating Australian laws.

No Hidden Fees Or Charges

Our team works on a no collection, no commission rule. Get upfront pricing before we start.

17 years in business

Established in 2009, we deliver 17 years of recovering overdue debts for Australian businesses and organisations.

Experts in negotiation

We recover commercial debt, contractual debt, and professional debt, providing solutions for diverse industries.

Struggling to recover payments and overdue invoices?

Outstanding debts aren’t just an inconvenience — they can threaten your financial stability and cashflow, and strain your relationships with clients. At Integrated Recovery Services, we understand the stress of dealing with unresponsive debtors.

We understand that your business is unique, and so are your needs — that’s why we offer customised solutions, specifically designed to maximise your chances of success. We leverage years of experience navigating state and federal laws and regulations, ensuring that our methods are fully compliant with all state and federal requirements.

With a proven track record and an Australia-wide presence, we handle everything from friendly reminders to more assertive methods. Our collection experts undergo continuous training to ensure they have the skills needed to communicate assertively, yet respectfully, with debtors to secure the best results for our clients. Whether it’s managing debt collection for small businesses or handling large-scale corporate debt recovery, our recovery process can achieve results.

Call us today at 1300 517 088 or get in touch via our formto see how we can make a difference. Let us be your partner while you focus on running your business.

 

Person in a blue shirt holding a digital hologram of a clock surrounded by dollar signs, symbolising the concept of time as money.

Industries we work with

With over a decade of experience, we specialise in collecting debts across various industries, such as:

  • Healthcare 
  • Finance and banking
  • Insurance
  • Telecommunications
  • Automotives
  • Legal
  • Real estate and construction
  • Energy
  • Professional services

We've helped businesses for 17 years in Mercantile Services

We are a solutions-based mercantile agency operating since 2009. All our processes comply with the International Standard ISO 9001 ”SAI Global”.

As an Australian owned and operated company, we provide compliant and ethical collection and recovery services to some of Australia’s leading companies, across many industries, including Finance, Telecommunications, Insurance, Utilities, Automotive, Retail, Healthcare, Building and more.

With a No Collection, No Commission policy, Integrated Recovery Services is focused on delivering results and premium customer service, quickly and efficiently. We are an Australian-owned and operated company with a track record of success in the industry since 2009.

Get in touch with us for debt collection services.
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With a No Collection, No Commission policy, Integrated Recovery Services is focused on delivering results and premium customer service, quickly and efficiently. We are an Australian-owned and operated company with a track record of success in the industry since 2009. Get in touch with us for debt collection services.

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Frequently Asked Questions

Integrated Recovery Services can help with these debts:

  • Order/Penalty 
  • Consumer debts 
  • Legal debts and court-ordered enforcements
  • Insurance payments
  • Medical 
  • Aged debts

A debt collector should be involved when pursuing the debt internally becomes too time-consuming and costly. They can also be beneficial if you lack the resources or expertise to handle persistent debtors. 

Engaging a professional team ensures an efficient and compliant approach, increasing the likelihood of successful recovery without straining your business operations or relationships with customers. As the leading collection agency in Australia, our goal is to resolve overdue accounts before they start affecting your cash flow.

We operate across a wide range of industries, including healthcare, insurance, finance, construction, telecommunications, real estate, education, and more. Our tailored solutions meet the unique challenges of each sector, ensuring effective recovery for diverse business needs.

We operate across a wide range of industries and Australian businesses, including healthcare, insurance, finance, construction, telecommunications, real estate, education, and more. Our tailored solutions meet the unique challenges of each sector, ensuring effective recovery for diverse business needs.

Whether it’s a consumer or commercial debt, our process is straightforward. To get started, we need to first understand your specific collection needs. We need basic information, like the age, nature, and volume of your outstanding accounts. 

We then reach out to the debtor through reminders, phone calls, and demand letters. If necessary, we escalate actions, including skip tracing or legal proceedings, to ensure the best chance of success — all while keeping you informed. We maintain clear lines of communication with the debtor at all times throughout the process. The percentage of the debt we eventually recover and our success rate depend on the case.

Commission charges can vary throughout Australia. Integrated works on a No Collection, No Commission rule, ensuring that you only pay when we collect. We offer customised pricing depending on your debt recovery needs and factors such as the age, size, and complexity of the debt amount. Contact us to receive a tailored quote for your specific needs.

Yes, we provide services across all regions of Australia and can handle interstate cases. Please note that we do not provide international collection services.

We recognise that each state in Australia has unique laws and procedures for debt collectors. Our in-house specialists are equipped with the expertise to manage collections in all regions. Regardless of your business or debtor’s location, our understanding of local regulations ensures precise and compliant debt collection. 

Our team provides services in the following areas: