Privacy Policy

We comply with the Privacy Act 1988 (Privacy Act) when we handle personal information.

The Privacy Act contains 13 Australian Privacy Principles which provide the rules for how agencies such as ours must handle your personal information, including how you can request access to, and correction of, that information.

Detailed information on the Privacy Act and the Australian Privacy Principles can be found on the website of the Office of the Australian Information Commissioner.

Personal Information Handling


We collect personal information for purposes which are directly related to our functions or activities we administer. We will only collect personal information when it is necessary or directly related to these purposes.

Where possible, we will collect your personal information directly from you or your authorised representative.

There may also be instances in which we receive your personal information from our contracted service providers, who have collected your information on our behalf.


We use personal information for the primary purpose for which it was collected. You will ordinarily be given information about the primary purpose of collection at the time the information is collected.


We do not give your personal information to other agencies or private sector organisations unless one of the following applies:

  • you have consented;
  • youwould reasonably expect, or have been told, that information of that kind is usually passed to those bodies or agencies;
  • the disclosure is required or authorised by law; or
  • a general permitted situation under the Privacy Act exists, such as: it will prevent or lessen a serious and imminent threat to somebody’s life, health or safety, or to take appropriate action in relation to suspected unlawful activity or serious misconduct.

Storage and Data security

We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other interference.

Disposal of personal information

When the personal information that we collect is no longer required, we destroy or delete it in a secure manner, in accordance with the requirements of the Archives Act 1983 and paper document destruction.

Access and Correction

You can request access to, and correction of, the personal information that we hold about you. Please contact our office to make a request.

If you require further information about the protection of personal information, please send your request to:

  • Attention: The Manager
  • Integrated Recovery Services (Aust) Pty Ltd
  • PO Box 3376
  • Wheelers Hill Vic 3150

*Our site may contain links to other websites but we are not responsible for the information handling practices or the content of such sites.

Integrated is an Australian owned and operated company with a successful history in the industry. We are focused on delivery of results, customer service and continuous innovation. Read More →

Contact Information

© 2022 Integrated Recovery Services